CSSI RMA Service

CSSI is able to provide quality Return Merchandise Authorization Services by employing its expertise in developing network, database and IT systems tailor made to customer's request. We have provided RMA services for several hard disk drive manufacturing company and is currently handling RMA returns for Toshiba in the Asian and Oceana Region.

CSSI - Toshiba RMA Launches in Asia

Living up with its world-class standard of services, CSSI has proven once again its worth and class when it has been accredited to become Toshiba's Return Merchandise Authorization Collection Service Provider in the Asian and Oceania region. This will cater to qualified Toshiba Asian Subsidiaries' customers with defective Toshiba hard disk drives that are still under warranty for replacement or credit claims.

The CSSI Asia RMA site is strategically located in Singapore 28 Kallang Place #07-15/16.

The operation will be supporting validation requests from customers to issuing RMA, credit and/or replacement of Toshiba hard disk drive up to the actual shipment of defective drives to Toshiba factory and vice versa.

Each customer will be able to send their valid defective Toshiba drives to the CSSI RMA site for credit claims or replacement with tight systems integrations and coordination with its vendor. CSSI will as a result ship the replacement to the receiving customer or generate a credit report to Toshiba for a particular customer.