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RMA

RMA Form: Return for Credit or Replacement

Please complete this form and allow 1 business day for CSSI to issue your RMA number. Be sure to include your invoice number before submitting. This only applies within 30 days of the invoice date.

Order Information:


		First Name:



		Last Name:



	Day Telephone:



	Evening Telephone:


	Order Number:



	Invoice Date:



	E-Mail Address:



	Invoice Number:

RMA Information:


	Product codes or products to return for replacement. (Please separate by commas.)


	Reason(s) for return:

Wrong Product

Changed My Mind

Incompatible with my system

Poor Documentation

Defective Product

Found the product at a lower price elsewhere

Unhappy with the support received

Please rate the CSSI Technical Representative:

If you have not spoken with the Tech Support, please check the first option. Otherwise, please
rate from 1-5, 1 being no help at all and 5 being excellent:


	Have received no Tech Support:


	1


	2


	3


	4


	5

Please rate the CSSI Customer Representative:

If you have not spoken with the Tech Support, please check the first option. Otherwise, please
rate from 1-5, 1 being no help at all and 5 being excellent:


	Have received no Customer Service:


	Additional Comments:


	1


	2


	3


	4


	5

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